Restore Behavioral Health ("Restore," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our Site or receive services from us.

1. Two Types of Information

This policy addresses two categories of information:

• Website information: general data collected through your use of restore-bh.com (e.g., contact form submissions, analytics).

• Protected Health Information (PHI): information related to your care as a client, which is governed separately by our Notice of Privacy Practices under HIPAA, provided to you at intake. Where the two overlap, HIPAA and our Notice of Privacy Practices control.
  
  

2. Information We Collect

• Information you provide: name, email, phone number, and message content when you fill out a contact or scheduling form.

• Automatically collected information: IP address, browser type, device information, and usage data via cookies or similar technologies (e.g., through analytics tools).

• Client/clinical information: collected separately through intake forms and the course of treatment, and protected under HIPAA.
  
  

3. How We Use Information

We use website information to:

• Respond to inquiries and scheduling requests

• Operate, maintain, and improve the Site

• Communicate with you about our services

• Comply with legal obligations

We do not use PHI for marketing purposes without your authorization, as required by HIPAA.

4. Cookies and Analytics

We may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our Site. You can control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site (e.g., hosting, scheduling software) under confidentiality obligations

• As required by law, subpoena, or legal process

• With your consent

PHI is shared only as permitted by HIPAA and described in our Notice of Privacy Practices — generally for treatment, payment, and healthcare operations, or with your written authorization.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information, including HIPAA-compliant systems for any clinical or telehealth data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain website information as long as necessary to fulfill the purposes described in this policy. Clinical records are retained in accordance with Oklahoma law and professional licensing board requirements.

8. Your Rights

Depending on your relationship to us, you may have rights to:

• Access, amend, or request a copy of your health records (per HIPAA and your Notice of Privacy Practices)

• Opt out of non-essential communications

• Request correction of inaccurate website information

To exercise these rights, contact us using the information below.

9. Children's Privacy

Our Site is not directed to children under 13. Services for minors are provided only with appropriate parental/guardian consent as required by Oklahoma law.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Restore Behavioral Health [Address — Norman, OK] [Phone] [Email]

This document does not replace the HIPAA Notice of Privacy Practices, which must be provided to all clients separately.